Naomi Mehmet & Partners Law Firm

New electronic meters introduced by the Cyprus Turkish Electric Authority (Kıb-Tek)


The Cyprus Turkish Electric Authority (Kıbrıs Türk Elektrik Kurumu - Kıb-Tek) has recently installed new electronic meters at properties throughout the TRNC with a view to modernising the billing system by allowing them to read meters remotely. In a statement given by Mehmet Gürkan, the Director of Kıb-Tek , he expressed that the new electronic meters should reduce the time and expense involved in attending individual properties in order to read meters and distribute bills. He believes that this, in turn, will reduce prices for consumers.

Consumers had until 31st July 2015 to attend the offices of Kıb-Tek in order to request that a written bill continue to be issued to their properties. However, Mehmet Gürkan explained in his statement that that Kıb-Tek are in the process of setting up a new Webpage and Call Centre whereby consumers may pay their bills by credit or debit card.

Furthermore, Mehmet Gürkan explained that consumers can now receive their billing information by SMS and/or e-mail by sending a free text message to 9898 with the following details:

  • Meter ID number (Abone no.) – This is the long number at the top of a previous bill marked as the “Tuketici No.” (eg. 00-001-00-00100-00) which should be entered without the hyphens.
  • Account number (Hesap no.) – This is the 7-digit number beginning with *00
  • Name
  • Surname
  • E-mail address.

Alternatively, consumers may view their billing information online by accessing Kıb-Tek’s website: www.kibtek.com and following the instructions below to register and login:

-  Towards the top-right of the page, you will find two links – one for “Üye girişi” (login) and another for “Üye ol” (register).

-  Those who are registering for the first time will need to click on “Üye ol” and then click “Üye ol” again on the next page. They will be re-directed to the registration page where they should complete the form with the following details:

  • Name (İsim)
  • Surname (Soyisim)
  • Password (Şifre)
  • Repeat Password (Şifrenizi doğrulayın)
  • E-mail address (E Posta Adresi)

And press “Kaydet” to complete the registration process.

-  Registered users can login by clicking on the “Üye girişi” link and then entering their e-mail address and password.

-  Users can then either view their outstanding balance or the full details of their latest bill by clicking on either “Hemen Ara” or “Son Fatura Detayı” respectively once they have entered the following information from a previous electric bill/receipt:

  • Account number (Hesap no.) – This is the 7-digit number beginning with *00; and
  • Meter ID number (Abone no.) – This is the long number at the top of a previous bill marked as the “Tuketici No.” (eg. 00-001-00-00100-00) which should be entered without the hyphens.

The above is intended for general information purposes only and does not constitute legal or professional advice. Naomi Mehmet & Partners does not accept and specifically excludes liability for any loss or harm which may occur to any person as a result of relying on or otherwise using this information.

 

 

 

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